đź“Ś Frequently Asked Questions (FAQ)
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đź“Ś Frequently Asked Questions (FAQ)

🧠 About Ketamine

Q1: What is ketamine?
Ketamine is a fast-acting anesthetic and dissociative drug that has been medically approved for use in both anesthesia and, more recently, in the treatment of mental health conditions such as depression, anxiety, PTSD, and chronic pain.

Q2: How does ketamine help with depression?
Ketamine works by targeting the brain’s glutamate system, promoting the growth of new neural connections and rapidly relieving symptoms of depression—often within hours.

Q3: Is ketamine safe?
When used responsibly under medical guidance, ketamine is considered safe and effective. However, like any medication, misuse or overuse can lead to side effects. We strongly recommend following dosage instructions and consulting a healthcare provider.

đź›’ Ordering Process

Q4: Do I need a prescription to order ketamine?
We also sell and deliver with or without prescriptions. On normal bases, depending on your location, a prescription may be required. In many countries, we offer telehealth consultations to determine your eligibility before purchasing.

Q5: How do I place an order?
Ordering is simple:

  1. Select your ketamine product.
  2. Add it to your cart.
  3. Proceed to checkout and complete payment.
  4. Receive confirmation and tracking details via email.
  5. We take care of custom, insurance and other paper works

Q6: Is my personal information safe?
Yes. Keta-Mine.com uses SSL encryption and secure servers to protect all customer information. Your data is never shared or sold.

đź’ł Payment & Billing

Q7: What payment methods do you accept?
We accept a wide range of payment options:

  • Cryptocurrency (Bitcoin, Ethereum, USDT)
  • Zelle / Cash App / Venmo (US customers)
  • Apple Pay

Q8: Is payment secure?
Absolutely. All transactions are processed through secure, encrypted gateways. Your payment information is confidential and fully protected.

📦 Shipping & Delivery

Q9: Do you offer international shipping?
Yes. We offer worldwide shipping to most countries, including the US, UK, EU, Canada, Australia, and many others.

Q10: How long does shipping take?
Estimated delivery times:

  • USA/Canada: 2–5 business days
  • UK/EU: 3–5 business days
  • Rest of World: 4–10 business days

Q11: Is shipping discreet?
Yes. All orders are shipped in plain, unmarked packaging with no mention of ketamine or medical products.

Q12: Can I track my order?
Yes. Once your order ships, you’ll receive a tracking number via email to monitor the delivery status.

We only use USPS, FeDex, DHL, Royal Mail or Non Federal agency

Q13: What are the shipping fees?

  • Flat rate: $35 USD
  • Free shipping on orders over $500 USD

⚖️ Legality & Compliance

Q14: Is it legal to buy ketamine online?
Legality depends on your country’s laws. Keta-Mine.com complies with international regulations and encourages customers to check local laws before ordering. We offer telehealth consultations where permitted.

Q15: Will I get in trouble for buying ketamine online?
We take precautions to ensure compliance with legal requirements. However, customers are responsible for understanding and following the laws in their country or state.

đź’Š Product Information

Q16: What ketamine products do you sell?
We offer a variety of ketamine forms including:

  • Ketamine Nasal Spray
  • Sublingual Tablets/Lozenges
  • Injectable Vials (IV/IM use with prescription)

Q17: How do I know which product is right for me?
Our team can guide you through the available options. If unsure, we recommend booking a consultation for personalized advice.

Q18: How should I store ketamine products?
Store ketamine in a cool, dry place away from sunlight and out of reach of children or pets.

đź“ž Support & Contact

Q19: How can I contact customer support?
You can reach us through our contact form, email support at [support@keta-mine.com], or live chat during business hours.

Q20: What if my package is lost or delayed?
Contact us immediately if you haven’t received your order within the estimated delivery window. We will investigate and reship if necessary.

🙋 Still Have Questions?

We’re here to help. Visit our Contact Page or email us directly for personalized support.